Drive DTCSupport

What Drive DTC Shop includes

Shop is the plan for repair shops and dealers – everything in Pro, every brand pack, customer details and branded reports. It is quoted per shop, so ask us what it would cost.

Records · Customers
The Customers page: a Yard scan card, the searchable customer list with one customer, a Follow up card naming who is worth a call and a Fleets card grouping a company's vehicles

Drive DTC Shop is the plan for repair shops and dealers. There is no published price for it. Shop is quoted per shop, by how many people are in it, so ask us what it would cost and we will come back with a number.

What the plan adds

  • Everything in Pro.
  • Every brand pack included.
  • Customer details on each vehicle.
  • Reports branded with your shop.

What that looks like in the app

  • A Customers tab under Records: your customer book, fleets, follow-up calls due after invoiced work, and a yard scan mode for lots. See Customers, fleets, follow-ups and yard scan.
  • Customer name, phone, email, fleet and notes on every garage vehicle, with a Customer authorized this scan tick.
  • Your shop's name, phone, email, address and logo at the top of printed, PDF and shared reports, plus an optional customer coupon at the bottom. See Put your shop's name on reports.
  • Digital inspections that print with the customer's report. See Digital inspections.
  • Estimates and invoices with the customer's signature, and a link the customer can approve on their phone. See Estimates, invoices and customer approval.
  • Email the customer their report straight from the Garage. See Email a report to a customer.
  • Your shop's name on the windscreen stickers printed from the Garage's maintenance list.
  • ABS and airbag codes, transmission temperature and tire pressures on every brand Drive DTC supports, without buying packs one at a time.

A Shop account works on up to 10 computers, all signed in to the same account. See Computers on your account.

What it costs

Shop is priced per shop, by how many people are in it, so there is no price to quote here. To find out what yours would cost, use the form on the Shop page headed Request an estimate. It asks for the shop's name, how to reach you, how many of you there are and how many computers you would use it on. You do not need an account. We reply by email, usually the same day.

The app has not caught up with this yet. Settings & plan still offers Get Shop through the Microsoft Store. The way Shop is sold is changing, so ask for an estimate instead, and check the pricing page for what each plan costs today.

Try it first

Every Shop feature is unlocked while you are connected to the demo truck, so you can walk through an inspection, an estimate and a branded report before you ask us for a price. See Try the demo vehicle.

Note: Brand support is being built one brand at a time. Coming-soon brands and features aren't guaranteed – see the Terms. Today the Ford pack is the one that ships. See Brand packs.

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